When to call 999
You should call 999 in a life-threatening situation related to mental health. Immediate action is required in the following scenarios:
- Active suicide attempt: If someone is trying to end their life or has recently taken action to do so.
- Severe self-harm: When someone harms themselves to a degree that poses a significant immediate risk to their health or life.
- Extreme distress: Displaying signs of severe agitation, aggression, or psychosis which could endanger the individual or others.
- Delirium or extreme confusion: A sudden state of severe confusion where the individual may not recognise familiar places or people, or even their own identity.
- Immediate harm to others: Voicing intentions or taking actions to hurt others.
If you're deaf or hard of hearing, there are alternative ways to get emergency help:
- British Sign Language (BSL) speakers can make a BSL video call to 999.
- Deaf individuals can use 18000 to contact 999 using text relay.
Can't Call 999?
To get to A&E safely, consider the following steps:
- Ask someone to drive you.
- Bring any mental health medications you're taking with you.
- Take a mobile phone in case of emergency on the way.
Unsure of the Next Steps? NHS 111 Can Guide You
If you're uncertain about the severity of a mental health situation, NHS 111 can assist. They can offer advice on whether an A&E visit is necessary or provide alternative resources.
If A&E is recommended, NHS 111 can schedule an arrival time, aiding in reducing overcrowding. To get advice, you can check your symptoms on 111 online or call 111 directly.